Accessibility Statement

Last Updated: 4/25/2024

Visit Savannah (visitsavannah.com) is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website, and in doing so, adhere to many of the available standards and guidelines.

Our goal is to conform to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Whilst Visit Savannah (visitsavannah.com) strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. This site relies on HTML, CSS, Javascript, and WAI-ARIA to fully function.

Limitations and Alternatives:

Despite our best efforts to ensure accessibility of the Visit Savannah website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you experience an issue not listed below.

Booking Widget (Ripe) – There’s a 3rd party booking platform (Ripe) present on the Visit Savannah website, which has the following known limitations:

• The tab focus indicator is not visible within the calendar interface.
• A new tab opens when engaging the “Enter” key within the calendar interface. 
• The counter "Decrease" and "Increase” buttons are not fully keyboard accessible.
• The "Cancel" and "Apply" buttons are not fully functional when certain screen readers are enabled.

As an alternative method, please contact us via phone, email, or postal address if you encounter an issue or wish to speak to a team member directly to assist with bookings.

Visit Savannah (visitsavannah.com) is continuously seeking out solutions that will bring all areas of the site up to the same of standard of accessibility and usability. We welcome any comments, questions, or feedback on our website.

If you experience any issues in accessing visitsavannah.complease don’t hesitate to contact us at:

• Phone: (912) 644-6401
• Email: [email protected]
• Postal Address: 101 East Bay Street, Savannah, Georgia 31401, United States

You can expect a response typically within 5 business days.

About Our Efforts: 

We have partnered with our web provider and the accessibility auditing provider UsableNet to reduce the occurrence of barriers across all elements of our website. The audits are reviewed on a monthly basis, followed by code updates.